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8317 - Tutorial Services Administrator


Academic Centers for Excellence (ACE)


SUMMARY: Develops, implements, coordinates, and ensures the quality of learning support programs that serve the needs of the student population and improve student retention and academic excellence. This includes peer tutoring, supplemental instruction, and the implementation of academic skills workshops that support student learning and success.


--Coordinates all aspects of ACE tutoring programs (drop-in, supplemental instruction, exam review sessions) including collaborating with faculty and staff across departments; recruiting, interviewing, hiring, training, supervising, mentoring, evaluating, and terminating tutors and coaches; securing learning resources (textbooks, study guides, software, etc.); and marketing programs.

--Conducts program assessment and evaluation and provides appropriate reports for administration collaboratively throughout ACE.

--Coordinates distance learning support.

--Develops plans for the integration of appropriate technology (computer lab, assessment tools, online tutoring platforms).

--Provides budget projections for ACE programming.

--Facilitates ACE outreach presentations and services for students, faculty, and administration.

--Maintains and expands the ACE website and online learning resources.


--Bachelor’s degree in education, management or a related field.

--Minimum of one year of experience with tutor supervision or direct tutoring experience.

--Knowledge of learning assistance operations and techniques; data analysis; grant/proposal writing; tutoring techniques,; learning styles; instructional support technologies.

--Knowledge of learning assistance operations and techniques; data analysis; grant/proposal writing; tutoring techniques; learning styles; instructional support technologies.

--Ability to develop specialized learning assistance programs; coordinate a multi-purpose, multi-discipline, comprehensive learning center; maintain student records; recruit, evaluate, and train staff and tutors; make small or large group presentations and conduct individualized instruction; supervise assigned staff; prepare budget projections; communicate effectively orally and in writing; and establish collaborative relationships with persons contacted in the course of performing assigned duties.

--Familiar with standard office equipment and various instructional support media equipment.


1) To be considered for this position, you must submit:

a. a cover letter,

b. a resume, and

c. the names, addresses, and phone numbers of three professional references provided either on the cover letter or resume.

2) Deadline for applications is May 29, 2013. Apply at:

*If you experience any difficulty with OLA, please contact before the application deadline*

Indiana University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.