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7503 - Clinical Care Protocols Coordinator, UHRS

Job Summary: Collaborates with physicians, nurses, and pharmacists in developing and maintaining clinical care management measures, protocols and outcome metrics. Ensures that established care management measures and protocols are understood and effectively deployed across the University Clinical Care Services program. Oversees the continuous improvement of care management activities; analyzes data and produces reports; conducts research; evaluates outcomes; and works with nurses, pharmacists, and others to improve medical outcomes for university employees and their families. Supports the development and coordination of care management protocols and medical outcome metrics for the university’s Worker’s Compensation program.

Qualifications: Review your qualifications prior to applying to ensure that you meet the minimum qualifications for the position. Resume and cover letter required.

REQUIRED: Bachelor’s degree in Nursing from an accredited nursing school and three to five years of progressive care management activities, including experience in developing clinical measures and protocols for chronic and complex medical conditions or progressive experience in a clinical operations environment.

Must have a valid driver’s license.

Excellent written and oral communication skills and ability to translate complex medical issues for a lay audience; excellent decision-making and critical thinking skills; ability to lead change; strong interpersonal skills to collaborate with a diverse population; and ability to relate well with employees, their family members, and medical providers. Experience in clinical treatment protocols, data analysis, and strong Excel skills desired. Possess a sense of urgency and responsiveness in supporting medical plan members and care-management personnel; ability to handle multiple tasks in a timely manner; commitment to the highest ethical and professional standards; and personal and professional integrity beyond reproach and unquestioned discretion in maintaining confidentiality.

Preferred: Masters degree in Nursing.

Applications accepted until February 7, 2013, or until position is filled.

Indiana University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.